Terms & Conditions

Last updated: August 2026

Welcome to Flavr. By accessing our website, app, or placing an order with us, you agree to the following terms.

1. About us Flavr is a cloud kitchen brand based in Delhi, offering multi-cuisine food for delivery, operating under FSSAI license number [FILL IN].

2. Orders

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including in cases of pricing errors, item unavailability, or delivery-area limits.

  • Prices shown are inclusive of applicable taxes unless stated otherwise, and are subject to change without prior notice.

  • Order confirmation is sent once payment is successfully processed.

3. Delivery

  • We aim to deliver within the estimated time shown at checkout, but delivery times may vary due to traffic, weather, or order volume, and are not guaranteed.

  • You are responsible for providing an accurate delivery address and being reachable at the contact number provided.

4. Payments

  • Payments are processed securely through our payment gateway partner. We do not store your card or bank details.

  • In case of a failed transaction where money is deducted, refunds (if applicable) are processed as per our Cancellation & Refund Policy.

5. User conduct You agree not to misuse our website/app, attempt unauthorized access to our systems, or place fraudulent orders.

6. Intellectual property All content on this website/app — including our name, logo, images, and menu descriptions — is the property of Flavr and may not be used without permission.

7. Limitation of liability Flavr is not liable for indirect or consequential loss arising from delays, unavailability of items, or issues beyond our reasonable control. Our liability, where applicable, is limited to the value of the order in question.

8. Governing law These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts in Delhi.

9. Contact us Flavr, 4/5, G/F, Old Double Storey, Lajpat Nagar-IV, Zamrudpur, Hauz Khas, South Delhi-110024 Phone: +91-9217645100

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