Privacy Policy
Last updated: August 2026
Flavr ("we," "us," "our") operates the flavr.in website and the Flavr ordering app. This policy explains what information we collect and how we use it.
Information we collect
Contact details you provide: name, phone number, email address, delivery address.
Order information: items ordered, order value, order history, special instructions.
Payment information: we do not store your card, UPI, or bank details. Payments are processed by our payment gateway partner (Razorpay), which handles this data under its own security standards.
Location data: if you share your device location to help us deliver accurately.
Usage data: pages visited, device/browser type, collected automatically when you use our website or app.
How we use this information
To process and deliver your orders.
To communicate with you about your order status, offers, or support requests.
To improve our menu, service, and website/app experience.
To meet legal and tax obligations.
Sharing of information We share your information only with: our payment gateway (to process payment), our delivery partner (to deliver your order), and government authorities where required by law. We do not sell your personal information to third parties.
Data security We take reasonable technical and organizational measures to protect your data. No online system is 100% secure, but we work to safeguard your information against unauthorized access.
Your rights You may request access to, correction of, or deletion of your personal data by contacting us at [FILL IN: support email] or +91-9217645100.
Cookies Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.
Changes to this policy We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact us Flavr, 4/5, G/F, Old Double Storey, Lajpat Nagar-IV, Zamrudpur, Hauz Khas, South Delhi-110024 Phone: +91-9217645100