1. The service. flavr.in lets you order food prepared by Flavr (and Well Fed & Co.) for delivery within our service area in South Delhi. By placing an order you agree to these Terms, our Privacy Policy and our Refund & Cancellation Policy.

2. Eligibility. You must be 18 or older and provide a working Indian mobile number.

3. Your account. Login is by OTP to your mobile number. Keep your phone secure; orders placed from your number are treated as yours.

4. Orders & acceptance. An order is placed when payment succeeds. It becomes a contract only when our kitchen accepts it. We may decline an order (for example, if an item is out of stock, the address is outside our area, or the kitchen is closed); if we do, you receive a full refund automatically (see Refund Policy).

5. Prices & payment. Prices are in INR and include GST where applicable; the exact tax is shown before you pay. Prices on flavr.in may differ from those on Swiggy or Zomato. Payment is taken in advance through Razorpay. We may correct obvious pricing errors before accepting an order.

6. Delivery. We deliver to the address and pin you give; please make sure they are accurate and someone is available to receive the order. Estimated times are estimates, not guarantees, and can be affected by weather, traffic and demand. If a rider cannot reach you after reasonable attempts and calls, the order is treated as delivered and is not refundable.

7. Offers, coupons, loyalty & referrals. Offers are subject to the conditions shown with them and may be changed or withdrawn at any time. Generally one coupon code applies per order; automatic deals (for example the free brownie or momo deal) may stack as shown at checkout. Referral rewards are paid only after the referred customer's first order is delivered and not cancelled or refunded, and are void where we detect self-referral, duplicate accounts or other misuse. We may cancel rewards obtained through abuse.

8. Food information & allergens. Dishes are prepared in a kitchen that handles milk, nuts, soy, wheat, eggs and fish; we cannot guarantee any dish is allergen-free. Calorie and macro figures for Well Fed & Co. are approximate. Photos are illustrative.

9. Conduct. Please do not misuse the service — for example by placing fraudulent orders, abusing staff or riders, creating multiple accounts for offers, or attempting to interfere with the site. We may suspend accounts that do.

10. Liability. We are responsible for delivering the food you ordered in good condition. To the extent permitted by Indian law, our liability for any order is limited to the amount you paid for it. Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.

11. Intellectual property. The Flavr and Well Fed & Co. names, logos, photos and content are ours; please don't copy them without permission.

12. Governing law. These Terms are governed by the laws of India; courts in New Delhi have jurisdiction, without prejudice to your right to approach a consumer forum.

13. Contact. Adee've Global (Flavr), Gupta Market, 4/5, Nirmal Puri, Lajpat Nagar IV, New Delhi 110024 · WhatsApp +91 92176 45100 · Venu.angel.2010@gmail.com. Grievance officer: Vikas, same contact details; we acknowledge complaints within 48 hours and aim to resolve them within 7 days.